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WhatsApp Integration

Turn WhatsApp chats into bookings in seconds. With Doards, taxi, transfer, and rental companies can start chats with one click, reply in a clear chat view, and send confirmations and updates via WhatsApp templates directly from the ERP.

One-click WhatsApp for every customer

Start a WhatsApp chat directly from the customer profile, booking, or request – without switching tools. Your team stays inside Doards and can act immediately.

One-click WhatsApp for every customer
Create bookings from chat

Convert an incoming WhatsApp message into a booking or rental request. Pre-fill customer data, route or asset details, and pickup time or handover slot, then confirm with a single click.

Professional templates and notifications

Send booking confirmations, handover details, driver assignments, pickup reminders, and status updates via approved WhatsApp templates consistently and quickly.

WhatsApp integration
Reply & manage all chats in one place

Use the Doards WhatsApp chat view to reply to customers, keep context, and avoid missed requests. Conversations are linked to customers and bookings for full traceability.

Reply & manage all chats in one place
Automate recurring steps

Reduce manual work with automation: trigger confirmations after booking creation, notify changes automatically, and standardize communication across your team.

Automate recurring steps
Connect your own WhatsApp number

Link your WhatsApp Business number yourself with the Facebook login in Doards. After Meta has verified the number and the message templates, which can take up to 24 hours, you are ready to chat.

Connect your own WhatsApp number
One-click WhatsApp for every customer

Start a WhatsApp chat directly from the customer profile, booking, or request – without switching tools. Your team stays inside Doards and can act immediately.

One-click WhatsApp for every customer
Create bookings from chat

Convert an incoming WhatsApp message into a booking or rental request. Pre-fill customer data, route or asset details, and pickup time or handover slot, then confirm with a single click.

Professional templates and notifications

Send booking confirmations, handover details, driver assignments, pickup reminders, and status updates via approved WhatsApp templates consistently and quickly.

WhatsApp integration
Reply & manage all chats in one place

Use the Doards WhatsApp chat view to reply to customers, keep context, and avoid missed requests. Conversations are linked to customers and bookings for full traceability.

Reply & manage all chats in one place
Automate recurring steps

Reduce manual work with automation: trigger confirmations after booking creation, notify changes automatically, and standardize communication across your team.

Automate recurring steps
Connect your own WhatsApp number

Link your WhatsApp Business number yourself with the Facebook login in Doards. After Meta has verified the number and the message templates, which can take up to 24 hours, you are ready to chat.

Connect your own WhatsApp number